Their merchandise is of a high quality and their customer service is second to none. If I could give Ruby & Quiri ten stars, I would. The delivery guys installed the new one and took away the old one in a professional and caring manner. The washer was delivered the next morning without a hitch. They were both professional, efficient, and worked hard to meet my needs. My experience with Amanda and Whitney was a ten. I made her aware that I was in a hurry, she worked at my pace, I bought a great washer at a terrific price, and was out of there in about twenty minutes. Upon my arrival, Whitney, a Ruby & Quiri saleswoman, steered me first to the close-out room to see what was on sale, then to the appliance section. I called Friday morning and spoke with Amanda who said she could have one delivered the next day if I arrived at their showroom fairly soon. Last Thursday evening I came home to a non-functioning washing machine and needed a new one but only had a small window in which to purchase one and have it delivered before going back out of town. I've purchased appliances and funiture from Ruby & Quiri over the years and my experiences have always been excellent. They were awesome in handling the purchase, delivery and installation of a dryer! A special shout out to Joshua and his patience with me through all the calls involved! Definitely recommend them for going above and beyond! They even balanced the washer that hadn't been purchased from them. Since this was being done long distance for a family member, I didn't know the local stores. All around great experience.Īfter several attempts with one of the big box stores, whose delivery service was unable to fit two different dryers through a doorway, someone recommended R&Q. They also have a great receptionist/greeter, Brooke showed me the bedding dept and found me a sales person. The guys had to deliver the mattress, frame and box spring on a very steep roof and they did great. I didn't feel pressured into buying anything but ended up doing business with them. The sales people were very knowledgeable about what was a good fit for my husband and I. Had a great experience buying my bed with Ruby and Quiri. Just got off the phone with the service department and they were prompt and courteous. He put up with my fickle mind changing and helped me make great choices. If he didn't know an answer, he found it. My salesperson Josh was the best! He was patient, courteous and very informative. One stop shopping at it's best! New to the area and I did a kitchen renovation so I got appliances and my backsplash there plus several pieces of furniture. Thank you especially, Ariel, for being so understanding of the customers needs. The staff was very courteous and professional. Thank God seeing my washer was on its way out. Was promptly taken care of, and delivery was extremely fast. We have purchased from them in the past and every experience has been tops in customer satisfaction. The deliverymen were very careful with both the install and removal of our defunct refrigerator. She explained to the owner our predicament and he sold us the floor model and delivered it the very same day (we are about 20 miles from store). Their salesperson was extremely helpful and knowledgeable. We went to Ruby & Quiri the next morning. We had company and a family get together planned for the next day. Our refrigerator expired one evening without any warning. They answered our questions and made sure we were aware we could call with any further questions at any time The young men who delivered the appliance and removed the old one, were very professional and quick. ![]() Had multiple delivery options that suited our schedules. ![]() We wanted to support our local business and they had the best price. We found the appliance we wanted on multiple websites. ![]() And every employee goes out of their way to make sure your shopping experience was a positive one. ![]() We've bought a lot of merchandise from this past year and have to say what a wonderful Store to do business with. Will definitely be giving them my business again. They also match anyone else's prices! The delivery of my appliances and sectional were quick and the guys who delivered it were friendly and efficient. Huge selection of appliances and any furniture you can think of. First time and will definitely not come back. Prices are extremely high and outrageous. Walked in and was basically followed by a staff memeber when we just wanted to browse.
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